This is an exciting opportunity for a motivated, experienced customer service professional at our Sunshine centre
About us
Relationships Australia Victoria (RAV) is a community-based, not-for-profit organisation with no religious affiliations. We have been delivering high quality family and relationship support services to for over 75 years. Our vision is for positive, respectful, safe and fulfilling relationships for all Australians.
About the role
Reporting to the Senior Manager, your responsibilities include providing a welcoming first point of contact to clients, directing phone enquiries about our services and responding to emails in a helpful manner. You will also be responsible for ensuring the efficient coordination of booking, data entry and processing of all appointments and undertaking basic assessment of client service needs, as required. A high level of customer service is required for this role, as well as maintaining confidentiality and professionalism.
This opportunity is located at our Sunshine Centre and is a permanent part-time position working four (4) days per week with the expectation that one day per week will be an evening shift.
The base salary range is $74k-$79k (pro-rata) per annum.
About you
We provide
Candidates can view the position description at www.rav.org.au/careers, contact Rose Byrnes, Senior Manager Western Melbourne by phoning 0419 774 905 for specific queries. Candidates will be required to provide evidence of two COVID-19 vaccinations. Applications close Tuesday, 6 August.
Previous applicants need not re-apply.
RAV is committed to developing an inclusive and diverse workforce. We encourage applications from First Nations peoples, people from under-represented culturally and linguistically diverse backgrounds, people from lesbian, gay, bisexual, transgender, intersex, queer, asexual (LGBTIQA+) communities, and people living with disability. We are committed to the safety of our clients and staff and promote a child-safe work environment. We recognise the lifelong impacts of childhood trauma and recognise those who had children taken away from them.